Don't Sugar-coat Bad News

No one enjoys delivering bad news; however, there are times when it must be done, by you, to bring about change or address difficult situations. How you present and deliver the news will directly affect how employees react to it and ultimately accept it. There is no...

Connecting for Success

According to leadership author John Maxwell, “Connecting is the ability to identify with people and relate to them in a way that increases your influence with them.” Connecting (aka – building a relationship, having rapport or a bond) with people...