Client Feedback
On our Professional Selling Skills Program and the Kison Sales Diamond …
"I would like to sincerely thank you for such an outstanding presentation...I was treated to one of the most interesting, thought provoking and well presented workshops I have ever attended...You have taken the sales process and distilled it to its essence, making it so easy to follow. The Sales Diamond is a wonderful tool whether you are a rookie salesperson or a seasoned veteran. All I can say is, Congratulations and Thank You for a most enlightening and valuable day...your workshop WORKS!"
Bob Dominick, COO
"Ralph has provided services ranging from keynote speaker at our AGM, facilitating strategic planning sessions, and most recently, working with our sales team. It is in that role where Ralph's contribution has been the most significant. He has been conducting sales training sessions to increase the sales team's capacity to deliver a superior sales and service experience for our customers.
Ralph's positive attitude and strong alignment with our culture and values has resulted in him being well respected throughout the sales organization. I would not hesitate to recommend Ralph and Kison Inc. to any organization that is looking for proven, results driven professional sales program for their organization. Kison has developed an understanding for our business and has earned the trust and respect of our employees as a valuable and knowledgeable resource."
Gary Marshall, VP Sales & Marketing
"Our company is focused on sales growth and has an effective training program. This corporate strategy has contributed to an aggressive sales force geared towards top line growth for us. Part of our success can be attributed to our employee training of which Kison Inc. has been a key contributor. We are very pleased to partner with Kison Inc. to assist us with our training and development initiatives across Canada for English and French staff. Kison has developed an understanding of our business and has earned the trust and respect of our employees as a valuable and knowledgeable internal resource."
"We look forward to continuing our partnership with Ralph Kison and his team."
Kathy Poon, Director Human Resources
On our Customized Approach
"The time you took to learn about our company and its inner workings, combined with personal interviews resulted in a customized presentation that captivated the audience and belayed their fears...You challenged them to evaluate themselves and take stock of what they had to offer (USP). At the same you were able to consistently refer back to management's overriding objective of brand development and reliance on the brand...I look forward to the opportunity of working with you again."
Craig Lovell, Business Development Manager
"The course material you developed was exactly what we had requested, and you delivered it in a very enthusiastic and entertaining way. Many of the participant evaluations commented on how energizing and uplifting the course was. I was also impressed with the way you adapted to feedback and were able to make immediate changes to the course based on my needs, and the needs of our participants. You certainly 'walked the talk' when it came to responding to the client, and for that I thank you."
John Dickinson, Regional Manager, Customer Service
"The time you spent re-familiarizing yourself with our products helped to make the material presented more relevant. Thinking of themselves as a product and realizing the impact they can have on our customers has allowed them to reassess their role in the selling process...We are very pleased with the success of the seminar and recommend your services to anyone wishing to provide their employees with that extra edge required in today's competitive marketplace."
Lorraine M. Lenyk, Director of Sales
On Outcomes and Results
"In terms of Sales Training, we enrolled each of our designers in your course that was custom designed for our requirements. Each designer is often called upon to make presentations to discuss a project or outline our firm's capabilities...Following the sessions which were videotaped and staged over a number of weeks, we definitely noticed a heightened confidence in their presentation style and better awareness of how to state their case and "close the sale". The results have been very positive for our company and are, I believe, a direct result of our training with you."
Catherine Winckler, Partner
"As we move into the New Economy, The Business Essentials Program highlighted the need for integrating on customer focus, strategic planning, marketing and sales management into a unified business strategy...we thank you for your expertise and personal commitment. We highly recommend you and your firm to those organizations committed to acquiring the skills and knowledge to perform at high levels."
Nolan Cooney, Vice President Marketing and Business Development
"Throughout the session we discovered tools and information that will aid us in our interactions as a team. I have since personally used the results of the assessment tool to allocate tasks to team members, with positive results. In researching a facilitator for this training, I was advised that your style had a motivational twist. I felt that due to the tenure of my group and some of the challenges we have had to address in the past year, this would be beneficial. I am pleased to report that your content and delivery style was a huge success. Comments indicate that you are enthusiastic and you show a passion for the material you facilitate. In addition, your preparation for this session clearly showed that you could relate to our business. Again, thank you for facilitating a very high quality training program for our team. I'm confident we will be able to reap the benefits of your session time and time again."
Ken Cousin, Manager of ERS Operations