Walk Your Talk – Create a Tribe

It is easier to defer and deflect to others’ shortcomings or failures than to deal with our own. We often defend our attitudes or perspectives based on what we do/don’t do and how we’re different from others to justify our behaviours and beliefs.  When this …

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Entrepreneurs Must Build a Strong Reputation

As an entrepreneur you have a reputation – positive, neutral or negative. And, as an entrepreneur it is your job to make sure you get noticed, approached and selected. Your reputation will determine how successful you become. When I started my company 26 years ago, …

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The Stop Doing List

Many people spend an enormous amount of time talking about what they should do more of, or be better at, and that’s where it typically ends. This can be summarized as… “After all is said and done, more is said than done” Dreaming, aspiring and …

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Don’t Put Down Your Competition – It may Backfire!

In this blog I share how a competitor’s lack of professionalism and jealousy helped me lock-in a positive, long-term client relationship. A competitor, who was being championed by an executive who had worked with him in another organization, called into question the judgement of the …

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Don’t Sugar-coat Bad News

No one enjoys delivering bad news; however, there are times when it must be done, by you, to bring about change or address difficult situations. How you present and deliver the news will directly affect how employees react to it and ultimately accept it. There …

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Connecting for Success

According to leadership author John Maxwell, “Connecting is the ability to identify with people and relate to them in a way that increases your influence with them.” Connecting (aka – building a relationship, having rapport or a bond) with people gives you an edge when …

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How on Earth did I miss this?

Have you ever re-read a book only to discover a section or chapter that wasn’t there before? Or perhaps you listened to a piece of music again and heard something new, or watched a movie and were impacted by a scene you could swear you’ve …

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“It’s not my job”

Too often these are the words we hear when we ask someone for their assistance. And this is not limited to someone working in a retail outlet, it can be heard from colleagues or even family members commenting on their weekly chores. Even though it’s …

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