Don’t Put Down Your Competition – It may Backfire!

In this blog I share how a competitor’s lack of professionalism and jealousy helped me lock-in a positive, long-term client relationship. A competitor, who was being championed by an executive who had worked with him in another organization, called into question the judgement of the …

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Don’t Sugar-coat Bad News

No one enjoys delivering bad news; however, there are times when it must be done, by you, to bring about change or address difficult situations. How you present and deliver the news will directly affect how employees react to it and ultimately accept it. There …

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Connecting for Success

According to leadership author John Maxwell, “Connecting is the ability to identify with people and relate to them in a way that increases your influence with them.” Connecting (aka – building a relationship, having rapport or a bond) with people gives you an edge when …

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