Compliments versus Criticism

Most of us are better at finding a problem or focusing on the negative rather than seeking out the positive and choosing to affirm and praise someone for a good deed or accomplishment. Even “positive thinkers’’ can fall into the trap. It’s our human nature …

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How's your E.Q.?

Business and society in general, has finally realized and is accepting the fact, that our EQ (Emotional Quotient) is valuable, and even more important in certain situations than IQ (Intelligent Quotient). Traditionally IQ or technical ability has been identified as the most, and in some …

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How’s your E.Q.?

Business and society in general, has finally realized and is accepting the fact, that our EQ (Emotional Quotient) is valuable, and even more important in certain situations than IQ (Intelligent Quotient). Traditionally IQ or technical ability has been identified as the most, and in some …

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The Scenery Isn’t Changing – Who’s Fault Is It?

Do you know people that talk about all the things they are going to do, places they will visit and what they are going to become e.g. manager, president, CEO, etc.? I’m sure you know those folks. The more pressing question is, are you one …

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Training – What’s the ROI on staff development?

When was the last time you really thought about the impact you were getting from your training investment? If you are honest, it’s probably been a while if ever. Company funded and managed programs can be very effective in developing staff skills and competencies specific …

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