Listen to your Head, Heart and Gut

Do you ever ask your clients “How am I doing?” Your question could relate to project delivery, client satisfaction, and responsiveness to their requests or anything else that impacts the outcome of the project or the quality of your relationship. I strongly recommend you stay …

The Need for Trust in Business

I am more frequently finding myself in discussions with clients, conducting coaching sessions and attending strategy meetings where the topic of trust is taking center stage. Company leaders are engaging their managers and staff in an exploration of how to create, maintain and enhance trust …